A professor of Political Marketing at the University of Ghana, Prof. Kobby Mensah, has criticized the government over the functionalities and overall design of the recently launched “Performance Tracker” platform.
The platform, which was launched in Accra on Wednesday, April 10, was designed to showcase projects and initiatives the Akufo-Addo-led NPP government has undertaken over the years. It features projects in areas such as healthcare, infrastructure, and education.
However, hours after the platform went live on the internet, many people including Prof. Mensah, identified inadequacies in the system. According to the renowned academic, the platform’s user interface was “terribly designed.” He stated that the platform would not even be considered for an “undergraduate project” or assignment.
“The performance tracker won’t even pass for an undergraduate project. No evidence, only unsubstantiated numbers and percentages for settings. No logic function and terribly designed UI [user interface] to pass for CX [customer experience]. This is coming from a gov’t of Ghana…, not a student assignment,” Prof. Mensah wrote in a social media post.
He continued, “Anyone who finds this functionally and aesthetically satisfying must be fired from their work because then your quality judgment is nonexistent performancetracker.gov.gh.”
Works and Housing Minister and Member of Parliament for Ofoase-Ayirebi constituency, Kojo Oppong Nkrumah, disclosed at the launch that over 13,000 projects across the length and breadth of the country have been validated and updated on this platform. He furthered that the new tracker website will see daily updates.
Meanwhile, less than 72 hours after the platform went life, the government has come out to admit not everything on the platform is accurate. A tweet by the Ministry of Information thanked Ghanaians for the patronage so far but added that some inaccuracies have been identified.
“Following the successful launch of the Performance Tracker, the Government expresses gratitude for the remarkable interest and scrutiny from citizens.
“This level of engagement demonstrates the public’s commitment to ensuring the accuracy and integrity of the information provided. Within 48 hours following the launch, our attention has been drawn to 67 entries which were erroneously included,” the tweet said.
